Locally owned & operated — Jacksonville · Tampa · Orlando4.8 out of 5 on Google 20min, no obligation quote · (904) 897-2493
Home  ›  Hard Water  ›  What Is Hard Water?
Understand hard water

What Is Hard Water?

If you live in Florida, there's a good chance you've dealt with hard water whether you realized it or not. White spots on the shower door, a crusty faucet and soap that never seems to lather all start with what's dissolved in the water coming into your home.

The short answer: Hard water is water that carries a high amount of dissolved minerals, mainly calcium and magnesium. In Florida, groundwater picks up these minerals as it moves through the limestone the state is built on. Hard water is not considered a health concern, but it can leave scale and residue throughout your home.

Where Does Hard Water Come From?

Rainwater is naturally soft. As it soaks into the ground, it seeps through layers of soil and rock on its way to underground aquifers. Along the way, it dissolves minerals and carries them with it. The more mineral-rich the rock, the harder the water becomes.

Florida is built on limestone, which is made of calcium carbonate. That means water moving through it picks up exactly the two minerals that define hardness: calcium and magnesium.

What Is the Floridan Aquifer?

Most of Florida's drinking water comes from the Floridan aquifer system. It lies under roughly 100,000 square miles of Florida and parts of Georgia, Alabama and South Carolina, and it's one of the most productive aquifers in the world.

It's also porous limestone. Groundwater drawn from the Floridan aquifer has spent a long time in contact with calcium carbonate, which is why so many Florida homes have hard water coming out of the tap.

Doesn't My Water Utility Remove It?

In most cases, no. Your water utility treats the water to meet federal drinking water standards. That includes disinfecting it and, in many Florida systems, removing hydrogen sulfide. Hardness isn't regulated as a safety issue, though, so utilities are not required to remove it.

That's why a city can deliver water that meets every standard and still leaves scale on your fixtures and inside your water heater.

What Happens When Hard Water Is Heated?

Calcium and magnesium don't stay dissolved forever. When water is heated or evaporates, these minerals can come back out of the water and form a hard, chalky deposit called scale.

Over time, scale can build up in:

  • Water heaters
  • Pipes and plumbing
  • Faucets and showerheads
  • Dishwashers and washing machines
  • Coffee makers, kettles and other water-using appliances
Cross-section of a water pipe with the opening closed down by rings of mineral scale
A section of pipe cut open by one of our technicians. Each ring is another layer of scale.

Is Hard Water Bad for You?

Hard water is not generally considered a health concern. The bigger issue is what it does to your home and your budget. Scale can make appliances work harder, and hard water can make soap and detergent less effective, so many households end up spending more on cleaning products and repairs.

Hard water can also affect how you look and feel. When soap mixes with hard water, it forms a residue called soap curd that doesn't rinse away easily. That residue can stay on your skin and hair after every shower. Many people notice their skin feels dry or tight, and their hair looks dull, feels rough or seems weighed down no matter how much shampoo and conditioner they use. Learn more about hard water and your skin and hair.

Is Hard Water Affecting Your Home?

If you're scrubbing white spots off your faucets, fighting soap scum in the shower or noticing your water pressure isn't what it used to be, hard water may be the cause. The best place to start is finding out exactly how hard your water is.

Otter Soft Water is a UDI Water brand, and UDI has been treating Florida water since 1979. We'll test your water for free and give you one flat installed price in writing.

Get a quick quote from Otter today!

Quick quote

Your quick quote in three easy steps.

Tell us who you are and when suits you. A local Otter technician calls to confirm, then brings your price in writing — before you spend $THOUSANDS more at the national brands.

  1. 1Your infoName, phone and address.
  2. 2Pick a timeAny weekday that works for you.
  3. 3We confirmA local technician calls to confirm.
4.8 out of 5 on Google · over 1,500 reviews

  1. 1Your info
  2. 2Appointment
  3. 3Done
Your information

Fields marked * are required.

We don’t sell your information. Privacy Policy

Sources for figures on this page

  1. Hardness definition and classification — U.S. Geological Survey.
  2. Floridan aquifer system extent — U.S. Geological Survey, Floridan aquifer system.
Call Get a quick quote